Terms & Conditions
1. Introduction
Welcome to Neodustria.com, a precision-driven SaaS platform delivering AI-powered 3D design, simulation, and industrial engineering tools to our clients. These Terms and Conditions govern your use of our platform and services. By subscribing or using Neodustria, you agree to be bound by these terms.
2. Intellectual Property & Copyright
- All software modules, algorithms, designs, and content on Neodustria.com are the exclusive intellectual property of Neodustria or its licensors.
- No part of the platform may be copied, redistributed, reverse engineered, or sublicensed without prior written consent.
- Clients are granted a non-transferable, limited license to use the platform in accordance with their subscription tier.
3. Platform Usage & Service Scope
Neodustria.com operates under a pay-as-you-go model. Clients are billed based on resource usage (e.g., compute, storage, module access) as detailed in their subscription plans.
- Clients are responsible for monitoring their usage and ensuring authorized access within their organization.
- Service-level agreements (SLAs) and uptime guarantees are specified per subscription tier.
- Neodustria reserves the right to suspend services in case of overdue payments, misuse, or security risks.
4. Code, Integrations & API Access
Our APIs and SDKs allow clients to integrate Neodustria features into their own industrial workflows.
- All API usage must conform to published rate limits and fair-use policies.
- Clients may not use Neodustria APIs to create competing services or extract proprietary datasets.
- Violations may result in immediate revocation of access and legal consequences.
5. Acceptable Use Policy
- Clients must not use the platform for unlawful, harmful, or fraudulent purposes.
- No unauthorized access, scraping, or disruption of Neodustria systems is permitted.
- Misuse may result in suspension or termination of services and potential legal action.
6. Data Privacy & Security
- Neodustria adheres to GDPR, AI Act, and ISO 27001-aligned data security practices.
- Client data is encrypted, access-controlled, and not shared with third parties without consent.
- Each organization retains ownership of its uploaded designs, datasets, and internal knowledge graphs.
7. Liability & Disclaimers
- Neodustria is provided "as is" without warranties of any kind. Platform outputs must be validated before use in production environments.
- Neodustria is not liable for damages including but not limited to financial loss, design flaws, system downtime, or data loss resulting from platform use.
- Client is responsible for ensuring compliance with applicable industry and regulatory standards.
8. Governing Law & Dispute Resolution
These terms are governed by the laws of the European Union and any applicable national laws of the service jurisdiction.
- Disputes shall first be addressed via amicable negotiation.
- If unresolved, legal proceedings shall be handled in the courts of the jurisdiction where Neodustria’s main commercial entity is registered.
9. Changes to These Terms
- Neodustria may update these terms to reflect service changes, legal updates, or business needs.
- Users will be notified of substantial changes through the platform or via registered email.
- Continued use after updates constitutes acceptance of the revised terms.
10. Contact Information
For legal or commercial inquiries, please contact:
- 📩 Email: info@neodustria.com